EASTSIDE LIMO SERVICE TERMS & CONDITION

Pricing Policy
All advertised fares are subject to change without notice and may be higher during holidays or special events.

Rate Estimate

The rate quoted, prior to your trip, is an estimate based on the information you provided at the time of the reservation. Fees for tolls, gratuity , waiting time and additional stops are not included in the rate.

Additioal Charges
Any changes made to your trip after pick-up may result in additional charges. Be sure to get an updated price from the driver or the office before proceeding on your way.

Gratuity
When traveling in a Lincol Town Car luxury sedan, stretch limousine, or a luxury SUV a mandatory gratuity of 20% will apply.

Waiting Time
Waiting time is based on the hourly rate for a particular vehicle and is charged at 15 minute increments. Waiting time charges may be incurred if a passenger arrives late to a pick-up. Time spent waiting at additional stops will also be charged as waiting time. Waiting time charges may apply after the complimentary waiting time of 15 minutes expires. We do not charge waiting time attributed to delayed flights or luggage delivery for pick-ups at the airport.

Aditional Stops
The fare quoted online does not include any additional stops made during your trip. Unless specifically discussed, when booking a reservation by phone, the fare quoted by an operator does not include additional stops. Additional stops are calculated by the distance deviated from the route between the original pick-up and destination. You may obtain an exact quote for additional stops, in advance, by speaking with a phone reservationist at 425-999-3354

Cancelation Policy
A fee may be charged to your credit card for any trip not cancelled within the 24 hours for airport transfer.for limousine 7 days in advance by phone, email or fax.In order to avoid cancelation fees, customers must notify a customer service representative of a cancelation Cancellations are accepted by email  info@eastsidelimoservice.com and by phone at (425)999-3354. In order to avoid cancelation fees, customers must notify a customer service representative of a cancelation

No Shows
If Eastside Limo Service is unable to contact the passenger or related contact person after 30 minutes of the scheduled pick-up time, by means of the information provided on the reservation, then the ride will be considered a no-show and will be abandoned. Not being at your pick-up location without notifying Eastside Limo Service may result in a no- show charge.